At Geriatric Medical the success of our customers is at the core of everything that we do. Our team of industry experts thrives on providing dependable service so our customers can focus on what matters most. As an essential business, we are proud to serve as a vital link in the health care chain and appreciate the work our customers dedicate their lives to each day. We truly care about the health and well-being of our partners which is why we have made it our mission to not only improve but, enhance post-acute care.

 

Dependability
You can count on Geriatric Medical.  Natural disasters, global pandemics, medical emergencies, stat orders; we are prepared. We have invested in numerous safeguards to ensure that our customers get what they need regardless of the circumstances.  
Low-Cost
Geriatric Medical is committed to providing low costs. We are focused on efficiency and operational excellence. Having enormous scale in a defined geography lowers our operating costs and allows us to pass along the savings.  
Superior Customer Service
Phones are answered by our local customer success team.  The average answer time is under 3.5 seconds. We have a sense of urgency and the knowledge that ensures all requests are handled with speed and attention to detail. 
Advocacy 
Your interests are our interests. Geriatric Medical is your partner in Provider Advocacy at the National, Regional, and Local levels. Learn more
Product Selection & Availability
We offer over 30,000 items; all supplied by leading name-brand and generic manufacturers.  With an average fill rate of 99%, we have what you need, stocked locally.
On-Time Delivery
Nearly 100% of orders delivered by our fleet arrive on the scheduled delivery day.  In addition, we offer the most available delivery days, the latest order cutoff time, no minimum orders, and same day emergency delivery service. 
An Honest Business Relationship
Geriatric Medical engages its customers on a regular basis. During periodic business reviews, we review your expenditure and product utilization to identify opportunities for improved care as well as additional cost savings.
Education & Training
Geriatric Medical can help improve your organization’s educational efficiency, accuracy, quality, and satisfaction. Specifically, we offer we offer comprehensive QIS and MDS 3.0 training packages in addition to regulatory IFC, COVID-19, CNA, nursing & administrator CE courses, webinars, and leadership training. 
State-of-the-Art Technology
We view technology as the most effective tool to consistently improve the customer experience. We utilize the latest technology for online ordering, EDI, warehouse management, vehicle logistics, truck routing, order management and so much more.   
A Partner that Goes the Extra Mile
Geriatric Medical is not about slick marketing and sizzle.  We are real people who care. We know that serving our customers is a privilege and we show our appreciation by going the extra mile in everything we do.